Terms & Conditions

Terms and Conditions

Last Updated: 26/6/2025

 

Welcome to Passionfruit. By engaging with our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

 

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 1.⁠ ⁠Introduction

 

Passionfruit  is a marketing agency providing branding, content creation, digital marketing, and related services. By working with us, you accept these terms in full.

 

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 2.⁠ ⁠Services

 

We offer customized marketing solutions tailored to each client. The scope of work, deliverables, and timelines will be clearly defined in a project proposal or service agreement prior to the start of any work.

 

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 3.⁠ ⁠Client Responsibilities

 

Clients are expected to:

    •    Provide accurate and timely information and feedback.

    •    Approve content and materials within the agreed timeframes.

    •    Ensure they have the rights to all materials they provide (e.g. logos, images, content).

 

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 4.⁠ ⁠Payments

    •    A deposit or full upfront payment may be required before the start of work.

    •    Payment terms (e.g. 50% upfront, 50% upon delivery) will be agreed upon before starting the project.

    •    Late payments may result in delays or suspension of services.

 

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 5.⁠ ⁠Revisions

 

Unless otherwise stated, packages include up to two rounds of revisions per deliverable. Additional revisions may be billed separately.

 

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 6.⁠ ⁠Cancellations & Refunds

    •    If a client chooses to cancel a project after work has started, partial refunds may be issued at our discretion depending on the amount of work completed.

    •    Deposits are non-refundable.

 

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 7.⁠ ⁠Intellectual Property

    •    All original creative work produced by Passionfruit remains our intellectual property until full payment is received.

    •    Once paid in full, clients are granted full usage rights to the final deliverables.

    •    We reserve the right to showcase completed work in our portfolio unless otherwise agreed upon.

 

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 8.⁠ ⁠Confidentiality

 

Both parties agree to keep all shared information confidential and not disclose any sensitive information to third parties without prior consent.

 

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 9.⁠ ⁠Limitation of Liability

 

We are not liable for any losses or damages arising from the use or inability to use the materials we provide, or from third-party actions.

 

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10.⁠ ⁠Changes to Terms

 

We reserve the right to update these Terms and Conditions at any time. Continued use of our services implies acceptance of any updated terms.